Invisa Hotels’s Legal Conditions
Accommodation in Ibiza, Madrid and Barcelona
Legal Terms
Dear Visitor:
Welcome to the Invisa Hoteles website (HOTELES TRINIDAD, S.L.). We trust that you will find it useful and enjoy your visit. In this regard, and in order to provide the highest level of security on our website, we must establish the following terms of use.
Consulting any section of the website www.invisahoteles.com or communicating with Invisa Hoteles through the website implies the visitor’s acceptance of the following terms:
INVISA HOTELES shall process personal data lawfully, fairly, transparently, appropriately, relevantly, in a limited manner, accurately and in an up-to-date manner.
1. DATA COLLECTED FOR THE PROVISION OF A SERVICE
The personal data you provide us for the provision of a service shall be limited to the minimum required to draw up the contract, to provide the services you contract and to comply with legal obligations.
The data shall be retained for the periods established by law.
2. DATA COLLECTED FOR REQUESTS FOR INFORMATION THROUGH THE WEB FORM
The personal data collected through the web form for requests for information are intended for sending commercial information about our products and services.
In this case, the processing of the data is legitimised by the express consent you provide by agreeing to submit the information supplied through the form.
3. DATA RETENTION CRITERIA
The personal data provided shall be retained until the data subject requests their deletion by exercising their rights regarding the data, and in all cases in compliance with any applicable statutory limitation periods.
4. SECURITY MEASURES
In accordance with the provisions of current regulations on personal data protection, the Data Controller complies with all provisions of the GDPR and the LOPD regarding the processing of personal data under its responsibility. Such data are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The Data Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of Users, and has provided them with the appropriate information so that they may exercise those rights.
5. SECURITY BREACHES
The Data Controller shall report any security breach affecting the database used by this website, or affecting any of our third-party services, to each and every person whose data may have been affected and to the relevant authorities within 72 hours of detecting the breach.
6. CHANGES TO DATA
Unless we are informed otherwise, we shall understand that the data have not been modified and that you undertake to notify us of any changes.
For any complaint, you may contact info@invisahoteles.com. You may also contact the Spanish Data Protection Agency at www.agdp.es.
7. TERMS OF USE OF THE WEBSITE WWW.INVISAHOTELES.COM
PURPOSE OF THE WEBSITE
Invisa Hoteles (Hoteles Trinidad, S.L.) provides information on its website www.invisahoteles.com relating to its activities, products and services; such information should be regarded merely as an introduction. The main purpose of the website is advertising and informational. It also offers the possibility of requesting more detailed information, making reservation requests at our hotels and contracting related tourism services from the companies.
OWNERSHIP OF THE INVISAHOTELES.COM WEBSITE
Hoteles Trinidad, S.L., Tax ID (CIF): B-07.030.125, registered office at C/ Vicente Cuervo, no. 9, 07800 Ibiza, Balearic Islands. Commercial Registry of the Balearic Islands (Spain), Folio 17, Volume 144, Book 85, Section 3 of Companies, Sheet no. 2978, Entry 1, is the company that owns the Invisahoteles.com website.
DESCRIPTION
Hoteles Trinidad, S.L., Viajes Ibiza, S.A., Ibizatours, S.A. (A07026727), Ibizatours&Islandbus, S.L., Es Pla, S.A. (A07055320)
The hotels that form part of Invisa Hoteles are:
- Invisa Hotel La Cala
- Invisa Hotel Ereso
- Invisa Hotel Es Pla
- Invisa Hotel Club Cala Blanca
- Invisa Hotel Club Cala Verde
- AC Som Barcelona (in collaboration with AC Hoteles Marriott)
- AC Carlton Madrid (in collaboration with AC Hoteles Marriott)
8. INTELLECTUAL PROPERTY
© Invisa Hoteles 2002-2012. All rights reserved.
Invisa Hoteles (Hoteles Trinidad, S.L.) owns the copyright to the website www.invisahoteles.com. The entirety of this website, including text, images, trademarks, logos, audio and video files, software files, metatags, colour combinations, HTML source and object code, Java, Javascript, Active X and CGI, as well as the structure, selection, arrangement and presentation of its contents and this statement of website terms of use, is protected by Spanish and international intellectual and industrial property legislation. Access to the website www.invisahoteles.com does not, under any circumstances, imply any licence for its reproduction, distribution, commercialisation and/or transformation, which shall in all cases be prohibited without the prior express written consent of Hoteles Trinidad, S.L. Access to or use of the website www.invisahoteles.com shall in no way be considered the granting of any licence to use or any right over any asset owned by Invisa Hoteles.
Any transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this website is expressly prohibited without the prior express consent of the owner. Commercial use of the contents is prohibited, including copying, storing or downloading, distributing, publishing, sending, converting, etc., by means of any technological method (reverse engineering, decompilation of the contents or part thereof, use of frames and/or programming, etc.) or other procedures. Nevertheless, users may reproduce or store website contents exclusively for personal use. Reproduction of elements or contents of this website for profit or commercial purposes is expressly and strictly prohibited.
9. INDUSTRIAL PROPERTY
Invisa Hoteles and its logo are registered trademarks of Hoteles Trinidad, S.L. Hoteles Trinidad, S.L. is the owner of the domain name Invisahoteles.com.
Viajes Ibiza, S.A. and its logo are registered trademarks of Viajes Ibiza, S.A. All rights reserved.
IbizaShuttleBus, Ibiza Gran Turismo and their logos are registered trademarks of Ibizatours&Islandbus, S.L. All rights reserved.
10. PRIVACY AND DATA PROTECTION POLICY
In accordance with REGULATION (EU) 2016/679 on the protection of personal data, we inform you that the data you provide will be incorporated into the processing system owned by Hoteles Trinidad, S.L., Tax ID (CIF) B07030125, with registered office at C/ Vicente Cuervo, 9, for the purposes of E-COMMERCE; CUSTOMER, ACCOUNTING, TAX AND ADMINISTRATIVE MANAGEMENT; OTHER PURPOSES.
Your data may be processed by third parties (they shall act as data processors and recipients of your data for a lawful contractual purpose, for example our IT maintenance company), who shall be required to comply with the same level of established rights, obligations and responsibilities.
Your data shall be retained for the strictly necessary period. They shall be deleted once a period of time has elapsed without their being used. You undertake to notify us of any changes to the data.
You may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data by sending your request to the postal address indicated above or by email to rgpd@invisahoteles.com.
You may contact the competent Supervisory Authority to lodge any complaint you deem appropriate.
The data subject accepts and authorises HOTELES TRINIDAD, S.L. to carry out automated processing of the personal data provided, as well as to transfer them to the companies and Hotels for the following purposes:
1. To respond to your requests for information and reservations at our hotels and for our services related to your stay, transport and travel management, and in order to maintain an appropriate commercial relationship.
2. To properly manage your reservation and communicate your data to the companies and hotels necessary to provide the contracted services.
3. If you agree to receive them, we will send you commercial communications electronically, through periodic newsletters or personalised messages. You may cancel your subscription or modify your data at any time.
4. To manage your job application to the companies and include you in our staff selection processes.
5. To access and operate in private areas for professionals and travel agencies.
No data you provide us will be shared with any outside organisation or company. You may exercise your rights of access, rectification, cancellation and objection before INVISA HOTELES at C/ Vicente Cuervo, 9 - 07800 Ibiza - Balearic Islands, Spain - Tel.: 971 311 500 / 971 311 050 - Fax: 971 311 195. Email: rgpd@invisahoteles.com
LINKS TO THIRD-PARTY CONTENT
INVISA HOTELES exercises no control over, and assumes no responsibility for, the information contained on third-party websites outside the group that may be accessed through links. The presence of such links on the Invisa Hoteles website is purely informational and shall in no case constitute a suggestion, invitation or recommendation regarding them.
WARRANTY AND INTERRUPTION OF SERVICES
Invisa Hoteles makes every effort to maintain the continuity of the information and services offered through its website www.invisahoteles.com. Our aim is to provide visitors to our website with the highest-quality service. Nevertheless, Invisa Hoteles cannot guarantee the future continuity and availability of the website services.
Invisa Hoteles shall not be liable for damages of any kind that may arise from malfunction or unavailability of the website www.invisahoteles.com and its related communication systems due to force majeure, interruption or interference in information transmission networks.
Invisa Hoteles reserves the right to change, modify, add or remove at any time, without prior notice, any part of these terms, activities, products and services included on the website www.invisahoteles.com. Please check periodically for possible changes. Invisa Hoteles makes every effort to keep all information hosted on its website www.invisahoteles.com up to date. Nevertheless, Invisa Hoteles cannot guarantee the complete absence of typographical errors, exact correspondence between the data contained in printed advertising materials and the website documentation, or that all such information is fully up to date.
APPLICABLE JURISDICTION
Invisa Hoteles is governed by Spanish law and is subject to the jurisdiction of the Judges and Courts of Spain. Any dispute, conflict or claim that may arise regarding compliance with the terms of use of the website invisahoteles.com, and any conflict relating to the contents and services of the website, shall be resolved by the Judges and Courts of Ibiza (Spain) and interpreted in accordance with Spanish law, the parties waiving any other jurisdiction that might otherwise correspond to them.
11. WHISTLEBLOWING CHANNEL
In compliance with Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, this company has established a secure internal information system, guaranteeing the confidentiality of the identity of employees, trainees, sales agents, suppliers, executives, the Management Committee and the Board of Directors.
The purpose of this system is to channel and facilitate the secure submission of any communication concerning suspected irregular or unethical conduct, unlawful acts or acts contrary to current regulations by any person who is employed by, represents or participates in any way with the company, as expressly referred to in Article 2. Through the “SYSTEM” button you can access relevant information about the internal information system, the person responsible for the system, the rights of the reporting person and the data protection policy. You may also consult the procedure established for managing communications received through the “INVISA PROCEDURE” button.
To report these possible infringements, we have an internal whistleblowing channel that allows anonymous communication at your choice, in compliance with information confidentiality and data protection criteria, which you can access via the following address: cdih@invisahoteles.com.
12. CONTACT INFORMATION
You can contact Invisa Hoteles through the following means: By post: C/ Vicente Cuervo, 9 – 07800 Ibiza, Balearic Islands, Spain.
By telephone:
Tel.: +34 971 311 500 / 971 311 050 - Fax: +34 971 311 195.
Email: headoffice@invisahoteles.com.
Facebook: facebook.com/invisahotelesibiza
Twitter: twitter.com/invisahoteles
Skype: invisa.hoteles
REGISTRY OF TOURISM COMPANIES AND ACTIVITIES OF IBIZA (www.conselldeivissa.es).
Invisa Hotel Ereso, registered under code: HPM 1832
Invisa Hotel La Cala, registered under code: HPM 411
Invisa Hotel Es Pla, registered under code: HPM 1831
Invisa Hotel Club Cala Blanca, registered under code: H0069E
Invisa Hotel Club Cala Verde, registered under code: HPM 2732
Invisa Aparthotel Casa Luis, registered under code: HPM 2670
Aptos. Casa Luis by Invisa, registered under code: AMP 988 - AMP 1130
REGISTRY OF TOURISM COMPANIES AND ENTITIES OF MADRID (www.madrid.org)
AC Carlton Madrid, registered under code: HM23
REGISTRY OF TOURISM COMPANIES OF CATALONIA (www.gencat.cat)
AC Som Barcelona: registered under code: HB004068
Dear Visitor:
Welcome to the Invisa Hoteles website (HOTELES TRINIDAD, S.L.). We trust that you will find it useful and enjoy your visit. In this regard, and in order to provide the highest level of security on our website, we must establish the following terms of use.
Consulting any section of the website www.invisahoteles.com or communicating with Invisa Hoteles through the website implies the visitor’s acceptance of the following terms:
INVISA HOTELES shall process personal data lawfully, fairly, transparently, appropriately, relevantly, in a limited manner, accurately and in an up-to-date manner.
1. DATA COLLECTED FOR THE PROVISION OF A SERVICE
The personal data you provide us for the provision of a service shall be limited to the minimum required to draw up the contract, to provide the services you contract and to comply with legal obligations.
The data shall be retained for the periods established by law.
2. DATA COLLECTED FOR REQUESTS FOR INFORMATION THROUGH THE WEB FORM
The personal data collected through the web form for requests for information are intended for sending commercial information about our products and services.
In this case, the processing of the data is legitimised by the express consent you provide by agreeing to submit the information supplied through the form.
3. DATA RETENTION CRITERIA
The personal data provided shall be retained until the data subject requests their deletion by exercising their rights regarding the data, and in all cases in compliance with any applicable statutory limitation periods.
4. SECURITY MEASURES
In accordance with the provisions of current regulations on personal data protection, the Data Controller complies with all provisions of the GDPR and the LOPD regarding the processing of personal data under its responsibility. Such data are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The Data Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of Users, and has provided them with the appropriate information so that they may exercise those rights.
5. SECURITY BREACHES
The Data Controller shall report any security breach affecting the database used by this website, or affecting any of our third-party services, to each and every person whose data may have been affected and to the relevant authorities within 72 hours of detecting the breach.
6. CHANGES TO DATA
Unless we are informed otherwise, we shall understand that the data have not been modified and that you undertake to notify us of any changes.
For any complaint, you may contact info@invisahoteles.com. You may also contact the Spanish Data Protection Agency at www.agdp.es.
7. TERMS OF USE OF THE WEBSITE WWW.INVISAHOTELES.COM
PURPOSE OF THE WEBSITE
Invisa Hoteles (Hoteles Trinidad, S.L.) provides information on its website www.invisahoteles.com relating to its activities, products and services; such information should be regarded merely as an introduction. The main purpose of the website is advertising and informational. It also offers the possibility of requesting more detailed information, making reservation requests at our hotels and contracting related tourism services from the companies.
OWNERSHIP OF THE INVISAHOTELES.COM WEBSITE
Hoteles Trinidad, S.L., Tax ID (CIF): B-07.030.125, registered office at C/ Vicente Cuervo, no. 9, 07800 Ibiza, Balearic Islands. Commercial Registry of the Balearic Islands (Spain), Folio 17, Volume 144, Book 85, Section 3 of Companies, Sheet no. 2978, Entry 1, is the company that owns the Invisahoteles.com website.
DESCRIPTION
Hoteles Trinidad, S.L., Viajes Ibiza, S.A., Ibizatours, S.A. (A07026727), Ibizatours&Islandbus, S.L., Es Pla, S.A. (A07055320)
The hotels that form part of Invisa Hoteles are:
- Invisa Hotel La Cala
- Invisa Hotel Ereso
- Invisa Hotel Es Pla
- Invisa Hotel Club Cala Blanca
- Invisa Hotel Club Cala Verde
- AC Som Barcelona (in collaboration with AC Hoteles Marriott)
- AC Carlton Madrid (in collaboration with AC Hoteles Marriott)
8. INTELLECTUAL PROPERTY
© Invisa Hoteles 2002-2012. All rights reserved.
Invisa Hoteles (Hoteles Trinidad, S.L.) owns the copyright to the website www.invisahoteles.com. The entirety of this website, including text, images, trademarks, logos, audio and video files, software files, metatags, colour combinations, HTML source and object code, Java, Javascript, Active X and CGI, as well as the structure, selection, arrangement and presentation of its contents and this statement of website terms of use, is protected by Spanish and international intellectual and industrial property legislation. Access to the website www.invisahoteles.com does not, under any circumstances, imply any licence for its reproduction, distribution, commercialisation and/or transformation, which shall in all cases be prohibited without the prior express written consent of Hoteles Trinidad, S.L. Access to or use of the website www.invisahoteles.com shall in no way be considered the granting of any licence to use or any right over any asset owned by Invisa Hoteles.
Any transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this website is expressly prohibited without the prior express consent of the owner. Commercial use of the contents is prohibited, including copying, storing or downloading, distributing, publishing, sending, converting, etc., by means of any technological method (reverse engineering, decompilation of the contents or part thereof, use of frames and/or programming, etc.) or other procedures. Nevertheless, users may reproduce or store website contents exclusively for personal use. Reproduction of elements or contents of this website for profit or commercial purposes is expressly and strictly prohibited.
9. INDUSTRIAL PROPERTY
Invisa Hoteles and its logo are registered trademarks of Hoteles Trinidad, S.L. Hoteles Trinidad, S.L. is the owner of the domain name Invisahoteles.com.
Viajes Ibiza, S.A. and its logo are registered trademarks of Viajes Ibiza, S.A. All rights reserved.
IbizaShuttleBus, Ibiza Gran Turismo and their logos are registered trademarks of Ibizatours&Islandbus, S.L. All rights reserved.
10. PRIVACY AND DATA PROTECTION POLICY
In accordance with REGULATION (EU) 2016/679 on the protection of personal data, we inform you that the data you provide will be incorporated into the processing system owned by Hoteles Trinidad, S.L., Tax ID (CIF) B07030125, with registered office at C/ Vicente Cuervo, 9, for the purposes of E-COMMERCE; CUSTOMER, ACCOUNTING, TAX AND ADMINISTRATIVE MANAGEMENT; OTHER PURPOSES.
Your data may be processed by third parties (they shall act as data processors and recipients of your data for a lawful contractual purpose, for example our IT maintenance company), who shall be required to comply with the same level of established rights, obligations and responsibilities.
Your data shall be retained for the strictly necessary period. They shall be deleted once a period of time has elapsed without their being used. You undertake to notify us of any changes to the data.
You may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data by sending your request to the postal address indicated above or by email to rgpd@invisahoteles.com.
You may contact the competent Supervisory Authority to lodge any complaint you deem appropriate.
The data subject accepts and authorises HOTELES TRINIDAD, S.L. to carry out automated processing of the personal data provided, as well as to transfer them to the companies and Hotels for the following purposes:
1. To respond to your requests for information and reservations at our hotels and for our services related to your stay, transport and travel management, and in order to maintain an appropriate commercial relationship.
2. To properly manage your reservation and communicate your data to the companies and hotels necessary to provide the contracted services.
3. If you agree to receive them, we will send you commercial communications electronically, through periodic newsletters or personalised messages. You may cancel your subscription or modify your data at any time.
4. To manage your job application to the companies and include you in our staff selection processes.
5. To access and operate in private areas for professionals and travel agencies.
No data you provide us will be shared with any outside organisation or company. You may exercise your rights of access, rectification, cancellation and objection before INVISA HOTELES at C/ Vicente Cuervo, 9 - 07800 Ibiza - Balearic Islands, Spain - Tel.: 971 311 500 / 971 311 050 - Fax: 971 311 195. Email: rgpd@invisahoteles.com
LINKS TO THIRD-PARTY CONTENT
INVISA HOTELES exercises no control over, and assumes no responsibility for, the information contained on third-party websites outside the group that may be accessed through links. The presence of such links on the Invisa Hoteles website is purely informational and shall in no case constitute a suggestion, invitation or recommendation regarding them.
WARRANTY AND INTERRUPTION OF SERVICES
Invisa Hoteles makes every effort to maintain the continuity of the information and services offered through its website www.invisahoteles.com. Our aim is to provide visitors to our website with the highest-quality service. Nevertheless, Invisa Hoteles cannot guarantee the future continuity and availability of the website services.
Invisa Hoteles shall not be liable for damages of any kind that may arise from malfunction or unavailability of the website www.invisahoteles.com and its related communication systems due to force majeure, interruption or interference in information transmission networks.
Invisa Hoteles reserves the right to change, modify, add or remove at any time, without prior notice, any part of these terms, activities, products and services included on the website www.invisahoteles.com. Please check periodically for possible changes. Invisa Hoteles makes every effort to keep all information hosted on its website www.invisahoteles.com up to date. Nevertheless, Invisa Hoteles cannot guarantee the complete absence of typographical errors, exact correspondence between the data contained in printed advertising materials and the website documentation, or that all such information is fully up to date.
APPLICABLE JURISDICTION
Invisa Hoteles is governed by Spanish law and is subject to the jurisdiction of the Judges and Courts of Spain. Any dispute, conflict or claim that may arise regarding compliance with the terms of use of the website invisahoteles.com, and any conflict relating to the contents and services of the website, shall be resolved by the Judges and Courts of Ibiza (Spain) and interpreted in accordance with Spanish law, the parties waiving any other jurisdiction that might otherwise correspond to them.
11. WHISTLEBLOWING CHANNEL
In compliance with Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, this company has established a secure internal information system, guaranteeing the confidentiality of the identity of employees, trainees, sales agents, suppliers, executives, the Management Committee and the Board of Directors.
The purpose of this system is to channel and facilitate the secure submission of any communication concerning suspected irregular or unethical conduct, unlawful acts or acts contrary to current regulations by any person who is employed by, represents or participates in any way with the company, as expressly referred to in Article 2. Through the “SYSTEM” button you can access relevant information about the internal information system, the person responsible for the system, the rights of the reporting person and the data protection policy. You may also consult the procedure established for managing communications received through the “INVISA PROCEDURE” button.
To report these possible infringements, we have an internal whistleblowing channel that allows anonymous communication at your choice, in compliance with information confidentiality and data protection criteria, which you can access via the following address: cdih@invisahoteles.com.
12. CONTACT INFORMATION
You can contact Invisa Hoteles through the following means: By post: C/ Vicente Cuervo, 9 – 07800 Ibiza, Balearic Islands, Spain.
By telephone:
Tel.: +34 971 311 500 / 971 311 050 - Fax: +34 971 311 195.
Email: headoffice@invisahoteles.com.
Facebook: facebook.com/invisahotelesibiza
Twitter: twitter.com/invisahoteles
Skype: invisa.hoteles
REGISTRY OF TOURISM COMPANIES AND ACTIVITIES OF IBIZA (www.conselldeivissa.es).
Invisa Hotel Ereso, registered under code: HPM 1832
Invisa Hotel La Cala, registered under code: HPM 411
Invisa Hotel Es Pla, registered under code: HPM 1831
Invisa Hotel Club Cala Blanca, registered under code: H0069E
Invisa Hotel Club Cala Verde, registered under code: HPM 2732
Invisa Aparthotel Casa Luis, registered under code: HPM 2670
Aptos. Casa Luis by Invisa, registered under code: AMP 988 - AMP 1130
REGISTRY OF TOURISM COMPANIES AND ENTITIES OF MADRID (www.madrid.org)
AC Carlton Madrid, registered under code: HM23
REGISTRY OF TOURISM COMPANIES OF CATALONIA (www.gencat.cat)
AC Som Barcelona: registered under code: HB004068